Welcome to LionUp Digital.
We believe in keeping things simple, transparent, and focused on growth. These Terms and Conditions outline how we work together to build brands that stand out. By using our website or partnering with us for digital services, you agree to these terms.
No confusing legal jargon—just real talk about how we operate.
1. The Basics When you hire LionUp Digital, you are engaging a team of digital experts. We provide services ranging from custom web design and UI/UX to Meta ads, SEO, and branding. By starting a project with us, you agree to the terms laid out here and any specific agreements outlined in your project proposal.
2. How We Work (Our Services) We craft digital experiences designed to convert. Whether you are on one of our monthly retainers (Basic, Plus, or Premium) or working with us on a custom one-off project, we commit to delivering high-quality work on time.
Timelines and deliverables will always be clearly communicated before we begin. If project scopes change—which naturally happens as ideas evolve—we will discuss any adjustments to timelines or pricing upfront so there are no surprises.
3. Your Responsibilities Great work is a partnership. To hit our deadlines and deliver the best results, we rely on you to provide necessary assets, feedback, and approvals in a timely manner. Delays in feedback may result in adjusted project timelines. You also guarantee that any logos, copy, or images you provide to us are legally yours to use.
4. Payments and Billing We like to keep finances clear and predictable.
- Retainers: Monthly plans (like social media management or SEO) are billed at the start of the billing cycle.
- Projects: Custom projects typically require a deposit to get started, with the remaining balance tied to specific milestones or final delivery.
We accept standard payment methods, and work begins once the initial payment is cleared.
5. Intellectual Property (Who Owns What) You bring the vision; we build it. Once a project is fully paid for, the final deliverables—whether that’s a new website, a custom logo, or ad creatives—belong to you.
We retain the right to showcase the work we’ve done for you in our portfolio and marketing materials because we are proud of what we build together (unless we’ve signed a specific NDA, of course).
6. Revisions and Approvals We want you to love the final product. Every project includes a set number of revision rounds, which will be detailed in your specific proposal. We ask that feedback be consolidated and clear. Additional revisions beyond the agreed scope will simply be billed at our standard project rate.
7. The Legal Safety Net (Liability) We work hard to ensure our strategies are data-driven and our designs are flawless. However, digital landscapes change constantly. We cannot guarantee specific third-party metrics like exact follower counts, guaranteed sales volume, or immediate #1 Google rankings. We are not liable for any indirect losses or damages that occur while using our services or website.
8. Updates to These Terms As our agency grows and evolves, these terms might too. We reserve the right to update this page when necessary to reflect new services or changes in how we operate.
Let’s Connect Got a question about these terms or ready to start your next project? Reach out to us.
- Email: info@lionupdigital.com / humair@lionupdigital.com
- Phone (Pakistan): +92 345 299 6905
- Phone (UAE): +971 50 247 9524
- Address: 220B block 2 PECHS Karachi, Pakistan | JVC, Dubai
Let’s keep building better, together.